911 Center


Contact Information

Lehigh County 9-1-1 Center
640 W. Hamilton Street,

10th Floor
Allentown, PA 18101


For non-emergency calls:
610-782-4659 (Fax) 

Communications Center Administrative Calls:

9-1-1 Director:  610-782-4654

Operations Coordinator:  610-782-4652

Training Coordinator:  610-782-4651


911 Center

What is a 9-1-1 Emergency?
A fire, an automobile accident, a robbery, a burglary, a prowler outside your home, when someone is sick or injured so badly that they need to go to the hospital.

Non-emergency calls should be placed on normal telephone numbers which may be found in the telephone book. Calls to areas in Lehigh County, not including the City of Bethlehem should be made to 610-437-5252.  Callers in in the City of Bethlehem callers should dial 610-865-7171.

WHEN IN DOUBT, DIAL 9-1-1.  A Dispatcher will handle your call accordingly.



Requesting 9-1-1 Records from Lehigh County

Individuals or Law Firms requesting copies of records should contact the 9-1-1 Center's Records Custodian at 610-782-4652 for instructions on how to obtain records.  Please note that many records related to 9-1-1 calls are exempt from public disclosure under Pennsylvania's Right-to-Know law.  DO NOT use the records request form on this web page.

Police/Fire/EMS agencies requesting copies of records should click on the "Forms" link above and navigate to the "Records Request-Public Safety Agency" form.  Complete the form and fax it to us for processing.





Public Safety Radio System Project

The County of Lehigh has embarked on the beginning stages of a new public safety radio system project.  Updates will be provided as necessary on this section of our webpage.

The first phase of the project consisted of a needs assessment survey for our system users.  The results of the survey are available at the following link:

Needs Assessment Survey February 2022



Yes, 9-1-1 in Lehigh County can accept Text Messages.

IN AN EMERGENCY, WHENEVER POSSIBLE DIAL 9-1-1 from a regular or wireless (cellular) phone to access help.  Text messages to 9-1-1 should only be used when you are unable to make a voice call.