911 Center



Contact Information

Lehigh County 9-1-1 Center
640 W. Hamilton Street,

10th Floor
Allentown, PA 18101

For non-emergency calls:
610-782-4659 (Fax)
Communications Center Administrative Calls:
610-782-4650 (General)
610-782-4651 (9-1-1 Director)


911 Center

What is a 9-1-1 Emergency?
A fire, an automobile accident, a robbery, a burglary, a prowler outside your home, when someone is sick or injured so badly that they need to go to the hospital.

Non-emergency calls should be placed on normal telephone numbers which may be found in the telephone book. Calls to areas in Lehigh County, not including the Cities of Allentown and Bethlehem, should be made to 610-437-5252.  Callers in the City of Allentown should dial 610-437-7751; in the City of Bethlehem callers should dial 610-865-7171.

WHEN IN DOUBT, DIAL 9-1-1.  A Dispatcher will handle your call accordingly.



Requesting 9-1-1 Records from Lehigh County

Individuals or Law Firms requesting copies of records should contact the 9-1-1 Center's Records Custodian at 610-782-4652 for instructions on how to obtain records.  DO NOT use the records request form on this web page.

Police/Fire/EMS agencies requesting copies of records should click on the "Forms" link above and navigate to the "Records Request-Public Safety Agency" form.  Complete the form and fax it to us for processing.






Almost without exception, you CANNOT ACCESS 9-1-1 help via text message.  New technology and regulations are anticipated that will make this possible in the future.

IN AN EMERGENCY, DIAL 9-1-1 from a regular or wireless (cellular) phone to access help.