The Information and Referral Unit is the entry point for all Human Services

Professional caseworkers will:

• Listen to you and answer your questions.
• Ask questions about you, or your family member's needs.
• Tell you about options for getting help.
• We provide information about human services in the community, through County Government, and can make formal referrals to our Department's specialized offices.

You may also visit our office at:
The Lehigh County Government Center
17 South 7th Street
Allentown, PA 18101

(610) 782-3200

TTY (610) 871-1988

Walk-in hours are 8:30AM to 4:15PM, Monday through Friday, no appointment is needed.
 

• Mandated Reporters must report child abuse and neglect directly to CHILDLINE at 1-800-932-0313 or report online here .
  
• Visit Frequently Asked Questions . 
• Email us your questions.

Caseworkers are also available to provide assistance to seniors with benefit applications for prescription drug assistance (PACE) and State Property/Tax Rent Rebate. These forms can also be mailed at your request.

  Network of Care-Lehigh County has launched a comprehensive, Internet-based community resource for individuals, families, and agencies concerned with mental and emotional wellness…more

Additional information and resources for :

   
•  Low Income Home Energy Assistance Program (LIHEAP)
•  Transportation assistance via LANtaVan (formerly Metro Plus) 
•  Lehigh County Prescription Discount Card for Lehigh County Residents
•  Help with Your Heating Needs Brochure(Spanish version)- Referral Resource guide to resources available to assist you with   energy bills for both Lehigh and Northampton County residents.
•  IRS Tax Site  
•  Parenting Tips for people with babies, toddlers, teens and grandchildren