Lehigh County Information & Referral Office

Lehigh County Government Center

17 South 7th Street 

Allentown, PA 18101

610-782-3200 

The Information and Referral Unit is the entry point for Lehigh County Human Services departments.  We provide information about Lehigh County Department of Human Services and information about community resources.  Professional Caseworkers will ask questions about yourself, or, the needs of the person you are calling about.  Options for getting help may be discussed.  Staff will make the determination whether a referral requires further assessment and may either refer you to a community agency, or, complete a formal referral to a Human Services specialized office (Aging and Adult Services, Children and Youth, Mental Health, Developmental Programs or Early Intervention).  Employees respond to telephone calls, walk in requests, and, Emails.  Walk-in hours are 8:30AM to 4:15PM, Monday through Friday-- no appointment is needed.

Additional information and resources: 

 LANtaVan (formerly Metro Plus) - specialized transportation assistance

 Prescription drug assistance (PACE)

 State Property/Tax Rent Rebate. 

 Low Income Home Energy Assistance Program (LIHEAP)

 Help with Your Heating Needs Brochure(Spanish version) .

 IRS Tax Site  

 Parenting Tips for people with babies, toddlers, teens and grandchildren

Helpful Links

Helpful Phone Numbers 

PA Department of Human Services

Frequently Asked Questions 

Comments and Suggestions

Customer Service Survey

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