Magellan Member/Provider Resources

Provider Notice

We are pleased to announce the addition of our new Member and Family Advocate, John G. Lees, MSW, LSW, to the Magellan team.   John will be dedicating his time to HealthChoices members in the Lehigh and Northampton counties.  He is available at 610-814-8025 or JGLees@MagellanHealth.com

As a licensed social worker for 16 years, John possesses skills in a variety of settings, including outpatient mental health, residential treatment facilities, crisis intervention, juvenile detention, and children's services, provide him with a well-rounded approach to member's needs. 

He holds a Master of Social Work from the University of Pennsylvania, and has worked at Magellan in various capacities, including child and adolescent care manager, child and adolescent care management supervisor, and director of clinical and operations training.   John's previous positions included serving as executive director for KidsPeace in Bethlehem, Pa.; psychotherapist for Klingberg Family Center in New Britain, Conn.; and safe school specialist at Project Reach in Delaware County and a crisis clinician for Community Behavioral Health in Philadelphia. 

In his role, John will serve as a liaison between Magellan and members, their families and other support individuals.   This position will be a source of information and referral; serve as a guide for families seeking services and solutions on behalf of member; advocate for fair processes and aid in answering questions and concerns. 

In addition, John will act as a neutral representative and provide direct conflict resolution services, including coaching, facilitation and mediation between members, families, employees, providers, clinics and other inter-departmental areas.  He will also assist in facilitating appropriate access to care through identification and prevention, analyzing root causes of challenges and identifying strategies for resolutions. 

Please join us in welcoming John to his new role at Magellan.    www.MagellanProvider.com

Read the article here.

Magellan releases model for serving high-risk children and adolescents 

On Nov. 21, during the National Federation of Families for Children’s Mental Health Annual Conference, Magellan Healthcare will present its new, research-based model for the prevention and treatment of children  and adolescents.
Pat Hunt, director of child and family resiliency services and part of the team that created the model, will present the approach that keeps youth and their families central to the decision-making process and addresses individuals’ needs, strengths, preferences and culture.

Magellan's model:

• Is developmentally appropriate, culturally competent and includes trauma-informed best practices.

Mental Health America introduces video featuring Magellan’s Integrated Health Home Initiative

Mental Health America (MHA) and ITN Productions recently selected Magellan as the only managed care company to feature in a new, online program examining the current state of mental health in America, aiming to improve mental health services and provide a better understanding of mental health conditions to help identify them far sooner.

#B4Stage4 is an in-depth, online program specifically aimed at those working to improve mental health across the nation. The news-style piece combines key industry interviews and news-style reports with sponsored editorial profiles of some of the leading organizations in the sector, including Magellan.

Magellan highlights its Integrated Health Home (IHH) Initiative in Iowa in its segment of the program, demonstrating the positive impact of the initiative from the perspective of a member and the IHH provider who has helped the member throughout the recovery process.

“Campaigns such as ITN and MHA’s #B4Stage4 are essential to eliminating stigma and promoting hope,” said Jim Stringham, senior vice president, Magellan Healthcare, who is featured in the video along with Magellan Complete Care’s chief medical officer Chuck Cutler. “Magellan is appreciative of the opportunity to be a part of this program, through sharing one of our initiatives that addresses whole person health and wellness—our integrated health home. We hope that this story will inspire others to continue their recovery journey.”

See the #B4Stage4 program at http://www.mentalhealthamerica.net/b4stage4-program. To access Magellan’s segment, hover over the video and click the word “Playlist” at the right of the video screen. Magellan’s is the last video in the playlist. Read more about the #B4Stage4 program in the press release from MHA and ITN.

 Magellan sponsors new documents from national Building Bridges Initiative targeted to family-serving systems

The Building Bridges Initiative (BBI) recently published two new Magellan-sponsored documents for child welfare, juvenile justice and mental health leaders interested in fostering permanency and positive long-term outcomes for youth:

· A Building Bridges Initiative Guide- Finding and Engaging Families of Youth Receiving Residential Interventions: Key Issues, Tips, and Strategies for Residential Leaders

· Finding and Engaging Families for Youth Receiving Residential Interventions: Interviews and Examples

Magellan’s sponsorship of these documents is part of a long-standing national partnership with the BBI in supporting their efforts to identify and promote practice and policy that creates strong and closely coordinated partnerships and collaborations between families, youth, community, and residentially based treatment and service providers, advocates and policy makers, to ensure that comprehensive mental health services and supports are available to improve the lives of young people and their families.

Magellan in Louisiana’s Margaret Mitchell receives award for work in advancing peer support

Margaret Mitchell, director of consumer recovery for Magellan Health in Louisiana, has received the Chris French Award, the highest honor from the Louisiana Association of Substance Abuse Counselors & Trainers (LASACT). During its annual conference last week, LASACT awarded Margaret for her efforts in advancing peer support as a professional designation and her collaboration with the association to develop a structured and recognized credential.

Throughout the event, Margaret, along with Children’s System Administrator Foley Nash and Lead Peer Specialist Carla Neely, shared information about the programs we manage in Louisiana and the successes of our work toward including peer support as a recognized professional complement to clinical services in the state.

A message from Jim Leonard, CEO, Magellan Behavioral Health of Pennsylvania

Recovery Support Navigators bridge the gap