HealthChoices Program >

* Federal H.R.1 Information*

September 10, 2026: HR1 Information is Now Available
Starting January 1, 2027, a new federal law (Federal H.R.1) will change the rules for those who can get Medical Assistance (MA)/Medicaid. To review guidance and helpful tips from Pennsylvania Department of Human Services, visit Magellan Behavioral Health's new HR1 Information webpage. Please share this information with friends and family!

Section Links

Contact

Lehigh County Behavioral HealthChoices
Lehigh County Government Center
17 South Seventh Street
Allentown Pennsylvania 18101

Phone: 610-782-3945
Fax: 610-820-3689

Request for Proposals (RFPs)

* Click here to see current RFPs posted by the Purchasing Office

Of Interest...

NAMI- Lehigh Valley Calendar of Events
NEW!! Magellan Explorer- Quality Improvement Quarterly Newsletter
Community and Online Resources
PA HealthConnections - Magellan's Integrated Health Program
PA HealthConnections
Spanish Version of PA HealthConnections - el Programa de Salud Integral de Magellan
Spanish Version of PA HealthConnections - el Programa de Salud Integral de Magellan
Behavioral Health Providers in the Lehigh Valley

Transition Age Navigation Guide

Transition Age Navigation Guide for Lehigh and Northampton Counties

Magellan's Member Newsletter

To view the current & archived Magellan's Member Newsletters go to

https://www.magellanofpa.com/for-members/

To receive member newsletters electronically, send an email to MBHofPA@magellanhealth.com

Physical Health MCOs in the Lehigh Valley

Health Choices Contacts

For information related to Magellan Behavioral Health, HealthChoices Services, member handbook, eligibility, etc., please call the Lehigh Magellan member line at 1-866-238-2311 or for TTY (PA Relay 7-1-1). Information can also be accessed by clicking on the following link: http://www.magellanofpa.com/
For concerns or comments about the Lehigh County HealthChoices Program and/or Magellan Behavioral Health, you can:
- Contact the Consumer and Family Satisfaction Team through Recovery Partnership at 610-861-2741 or
- Contact HealthChoices staff member Andrew Lazo (mailto:andrewlazo@lehighcounty.org) at 610-782-3520 or,
- Contact HealthChoices staff member Christine Fratrik (mailto:christinefratrik@ehighcounty.org) at 610-782-3842.

HealthChoices Program

Philosophy
The Lehigh County HealthChoices Program is committed to ensuring that every person with serious mental illness and/or substance use disorder, and every child and adolescent who abuses substances and/or has a serious emotional disturbance will have the opportunity for growth, recovery and inclusion in their community, will have access to services and supports of their choice, and enjoy a quality of life that includes family and friends.

Program Description

The HealthChoices Program offers medically necessary mental health and drug and alcohol services to Medical Assistance eligible children and adults. Individuals are offered a choice of providers for needed mental health or drug and alcohol treatment services. The Lehigh County HealthChoices program is managed by the Departments' Office of Human Services, which also includes the Offices of Mental Health / Intellectual Disabilities / and Drug and Alcohol. The HealthChoices program in Lehigh County is administered through a subcontract with Magellan Behavioral Health.

Please note that Physical Health services through the HealthChoices Program continues to be managed and overseen directly by the Office of Medical Assistance Programs and Department of Health. For information on the specific Physical Health Managed Care Organizations (PH-MCOs), please see the links at the bottom of the page.

Services provided include, but are not limited to:

Inpatient psychiatric hospitalization
Inpatient drug and alcohol detoxification and rehabilitation
Psychiatric outpatient and partial hospitalization
Outpatient drug and alcohol services
Family-based mental health services (21 years of age and younger)
Target case management (intensive case management and resource coordination)
Certified Peer Support
Intensive Behavioral Health Services for children and adolescents
Residential treatment services (21 years of age and younger)
Non-hospital Drug and Alcohol Residential detoxification and rehabilitation
Medication - Assisted Treatment for Opioid Use Disorder (MAT-OUD)
Medication - Assisted Treatment for Alcohol Use Disorder (MAT-AUD)
Crisis Intervention Services

For a complete list of services and the providers that offer them, please refer to the Magellan Behavioral Health Provider List. Please note that this list is subject to change.

Compliance Alerts
*Information on Complaints and Grievances*

Any question(s) about services should be directed to Magellan B.H. at the following number:

1-866-238-2311 or TTY (PA Relay 7-1-1).

For information on complaints and grievances, how to file a complaint or grievance, or how to get help with such, please see the Section Links box at the top left corner of this webpage.

Lehigh County HealthChoices Fraud and Abuse Hotline - The following hotline is available to anyone who would like to report suspected fraud and/or abuse related to a Medical Assistance/HealthChoices program. Please call (610) 967-9824.

Dealing with Trauma in the Community

Frequently, not a day goes by that we don't hear about some kind of tragedy of violence occurring in our community.
Please reference the following links that can help children and others cope with the violence that can occur.

Helping Children Cope with Violence

School Violence - Coping with Anxiety

Tragedy - Taking care of Yourself

Trauma in the Community

Archive Resources

Healthwise Interactive Support Database
Behavior Specialist Consultant (BSC) Licensure Notice
Self-Directed Care Summary Report

Sunday, October 11, 2026