Program Description:

A case manager that is assigned to an individual when they have been identified as requiring intensive supports and monitoring.  The case manager assists the individual and the family in accessing mental health treatment programs, facilitates coordination between the systems involved, and links to community resources.  The Resource Case Manager (RC) must meet face-to-face with the individual a minimum of once per month.

Process:

• A current list of providers can be obtained from Magellan Service Center via phone, Member line 1-866-238-2311 or Provider line 1-866-780-3368.
• The consumer, parent or case manager can contact a provider's office to schedule an appointment.
• The consumer will need a current evaluation with diagnosis and mental health history.